FAQ
Can I place an order for delivery today for your flower shop Boca Raton?
Orders placed by 2pm will be delivered during the same day, by the end of business hours. You can even request expedited delivery at checkout.
Will the arrangement look just like the picture?
Most of the photographs on the website are styled as one sided arrangements where all flowers are in peak-bloom and have been gathered in the front of the vase to see a full representation of the flowers contained in each arrangement.
Can I leave a card message?
A complimentary message may be added to the order. To leave a personalized message with the gift, simply fill out the Card Message field during the checkout process. No billing or personal information will be included on the card.
Can I order a custom arrangement?
Yes, you can! If you want to send something special that is not available on our website, a designer’s choice option is the perfect way to send a one of a kind arrangement. Our talented floral designers will create a custom arrangement to match your purpose.
What are your normal delivery hours?
Business flower deliveries: 9:00 AM to 8:00 PM, Monday – Sunday. Residence, hotel, hospital, or funeral flower deliveries: 9:00 AM to 5:00 PM, Monday – Saturday.
Incorrect Addresses
If the recipient’s address is incorrect and delivery was attempted to the address. Naty Claire is not responsible for deliveries made to incorrect addresses submitted to us by the customer. If such a delivery is made, the customer assumes responsibility for the entire purchase.
What if no one is home at the time of delivery? Do you call the recipient?
If the recipient is not available at the time of delivery, the gift may be left with a neighbor, in a safe place, or a note left on the door directing the recipient to call and schedule a redelivery. In some cases, the florist may contact the recipient.
What is your return policy?
If you are not completely satisfied with your purchase, we encourage you to contact our customer service department within 2 days of the delivery of your order. We will be happy to schedule a replacement delivery of the arrangement.
What’s your guarantee?
We take pride in delivering the freshest floral arrangements, plants, and gift baskets to our customers. All flower arrangements are artistically arranged in a vase and hand-delivered to the recipient. We use only the highest quality flowers.
Payment
We accept debit and credit cards. Please note that orders are subject to a 7% sales tax.